If your GuardsPro subscription has been paused or canceled, you can resume it at any time directly from the Back Office Dashboard using your Super Admin account.
Resuming your subscription restores access to your account and the features included in your selected plan. Your existing account data, settings, and configurations are retained, so you can continue using GuardsPro without creating a new account.
📌 Before You Begin
Make sure you have logged in to the Super Admin account, as only the Super Admin can manage subscription settings.
Make sure your payment method is valid and up to date to avoid payment issues when your subscription resumes.
Review your current subscription plan, including your active users and enabled add-on modules, to ensure it meets your current requirements.
✅Follow the steps below to resume your GuardsPro subscription from the back office dashboard :
🧠Step 1: Open Subscription Settings
- Log in to the GuardsPro Back Office Dashboard using your Super Admin account.
- Click your company name in the top-right corner.
- Select Subscription from the dropdown menu.
📋 Step 2: Open Subscription Details
On the Subscription page, you can review your current subscription details and status.
Click Manage Subscription.
Select Resume Subscription.
Review the subscription details, including your active users, enabled add-on modules and selected subscription plan.
Follow the on-screen prompts to confirm that you want to resume your subscription.
Once the process is completed, your subscription will resume, and immediately an invoice will be generated based on the number of active users, enabled modules, and the plan you have selected.
💳 Step 3: Verify Your Payment Method
After resuming your subscription, make sure your default payment method is valid and up to date.
If needed, update your default payment method to ensure future invoices can be processed automatically and help prevent interruptions to your subscription.
🎯 That's it! By following the steps above, you can easily resume your GuardsPro subscription and continue managing your security operations without interruption.
If you have any questions or need assistance, please feel free to contact the GuardsPro Support Team.
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