How to change quantity of SMS Engine on the Back-Office Dashboard?

The SMS Engine allows you and your team to instantly receive selected notifications via SMS on your mobile phones. If you and your team have stopped receiving SMS notifications, it’s time to review and update the limit of SMS notifications that can be sent to users in your company.

Please note: By default, the SMS Engine is configured to send 1,000 SMS per month for new clients. We recommend regularly checking the SMS Engine limit and adjusting it as needed.

Once the set limit is reached, SMS notifications will stop sending until the limit is increased.

To update the quantity of SMS to receive per month : 

Please select the company name at the top right corner, select Subscription from the drop down menu and, select Modules from the subscription page. 

Below the SMS Engine module you will find the “Change Quantity” button, clicking on it will allow you to change the number of SMS that your company wants to receive per month. 

Note : Once the SMS quantity is updated, charges for the SMS Engine module will be adjusted automatically based on the selected limit in the subscription.

If you have any more questions, please feel free to contact our support team anytime.

For a quick walkthrough, please watch our tutorial video on YouTube here :