How to add and update parking manager contacts in the GuardsPro Mobile App?

The Parking Manager feature in the GuardsPro Guard Mobile App helps guards efficiently manage parking areas, vehicles, and contacts at their assigned post sites.

A contact can be a vehicle owner or driver responsible for a specific vehicle. Adding contact information helps keep vehicle records organized and makes it easier to identify and manage the people associated with each vehicle.

📌 Prerequisites

Before adding or editing a contact, make sure:

• You have an active GuardsPro account and are logged in to the GuardsPro Guard Mobile App.

• You are assigned to the relevant post site.

• You have checked in at the assigned post site.

• Parking Manager is available for your account and post site.

• You have the required contact information and an image, if applicable.

📍 Navigation

GuardsPro Guard Mobile App → Post Site → Select Post Site → Check-In → Parking Manager → Contacts

✅ Follow the steps below to add a new contact or update an existing contact in Parking Manager.

Step 1. Navigate to Parking Manager

Log in to the GuardsPro Guard Mobile App and tap Post Site from the home screen.

Select your assigned post site and tap Check-In.

Once you are checked in, navigate to Parking Manager.

Step 2. Open Contacts

1. After opening Parking Manager, the next screen will display the available options:

   • Parking Areas

   • Parking Lots

   • Vehicles

   • Incidents

   • Contacts

2. Each option displays a count showing the number of records available for that feature.

3. Tap Contacts to view existing contacts or add a new contact.

Step 3. Add a New Contact

1. Review the list of existing contacts in Parking Manager.

2. To add a new contact, tap Add Contact at the bottom of the screen.

Step 4. Enter Contact Details

1. Enter the required contact information.

2. Upload an image, if needed.

3. Review the information to make sure all details are accurate.

4. Tap Submit to save the contact.

The new contact will be added to the Contacts list in Parking Manager.

Step 5. Edit an Existing Contact

You can update an existing contact’s information or add notes whenever needed.

1. From the Contacts list, locate the contact you want to update.

2. Tap the three-dot menu next to the contact.

3. Select Edit Contact.

4. Make the necessary changes to the contact information.

5. To add additional information, enter the relevant details in the Notes section.

6. Review the updated information and save your changes.

The contact information and notes will be updated accordingly.

⚠️ Important Notes

• Make sure you are checked in to the correct post site before accessing Parking Manager.

• Enter accurate contact information to help maintain reliable parking records.

• An image can be uploaded when adding or updating a contact, if required.

• Review the information before tapping Submit to ensure the contact details are correct.

• Contacts added through the GuardsPro Mobile App can only be deleted by an Admin or Manager from the Back-Office Dashboard.

🎯 That's it!

That’s it! Adding and updating contacts in Parking Manager is quick and easy through the GuardsPro Guard Mobile App.

Keeping contact information accurate and up to date helps maintain organized parking records and makes it easier to manage vehicles and their associated owners or drivers.

If you have any questions or need further assistance, please feel free to contact GuardsPro Support.