How to update guard profile in the Guard Mobile App?

The Guard Profile feature in the GuardsPro Guard Mobile App allows guards to view and update their personal information, emergency contact details, profile photo, and other profile information directly from their mobile device.

Keeping your profile information up to date helps ensure that your security company has accurate records and the correct contact information when needed.

📌 Prerequisites

Before updating your guard profile, make sure:

• You have access to the GuardsPro Guard Mobile App.

• You are logged in to the guard mobile app.

• You have selected the appropriate employer company.

Note: Profile details and settings are available only after you select an employer company.

✅ Follow the steps below to update your guard profile in the Guard Mobile App:

Step 1: Log in to the Guard Mobile App

Log in to the GuardsPro Guard Mobile App.

If you are associated with multiple companies, select the employer company you want to access by tapping the name of your employer company name.

Step 2: Open Your Profile

1. Tap the three-line menu (☰) in the top-left corner.
2. Tap your name or email address displayed at the top of the menu.

This will open your Guard Profile.

Step 3: Edit Your Profile

Your profile details will appear on the next screen. Review the information and tap the pencil icon or Edit button to make changes.

Step 4: Update Your Profile Information

The profile screen allows you to review and update your personal information.

Depending on the available fields, you can update:

• Full name
• Email address
• Phone number
• Emergency contact name
• Emergency contact number
• Emergency contact relationship
• Bio (optional)

Update Your Profile Photo

You can also update your profile photo from the same screen.

1. Tap the camera icon on your profile picture.
2. Select a photo from your device or take a new photo, as prompted.
3. Review the selected photo and continue.

Save Your Changes

After making the necessary changes, scroll down and tap Update to save your updated profile information.

💡 Important Notes

• 📞 Emergency Contact: Make sure your emergency contact name and phone number are accurate and up to date.
• 📧 Email and Phone Verification: Only verified email addresses and phone numbers will sync with the GuardsPro Back-Office system.
• ✏️ Bio: The Bio field is optional and can be left blank.
• 🏢 Company Selection: You must select an employer company before accessing your profile details and settings.
• 🔄 Keep Information Updated: Make sure your profile information remains current so your security company has accurate records.

🎉 That’s It!

By following these steps, you can easily update your profile information and help ensure that your verified details are synced correctly with your employer’s account in the GuardsPro Back-Office system.

If you have any questions or need assistance updating your profile, please contact the GuardsPro Support Team.