How to submit reports in the Guards Mobile App?

The GuardsPro Guard Mobile App allows security guards to document incidents, daily activities, and other important events while on duty. Guards can submit reports directly from their smartphones, add supporting media, and use the AI Assist feature to improve the clarity and grammar of their written entries.

Follow the steps below to create, save, submit, edit, or delete reports in the mobile app.

📌 Prerequisites

Before submitting a report, make sure you:

• Have an active GuardsPro account and are logged in to the GuardsPro Guard Mobile App.
• Are assigned to the relevant post site.
• Have checked in to the assigned post site.
• Have the necessary information and supporting images, videos, or voice notes ready, if applicable.

Step 1: Open the Reports Section

1. Log in to the GuardsPro Guard Mobile App.
2. Tap the Post Sites tab in the bottom navigation bar.
3. Select your assigned post site and check in.
4. Tap the Reports icon to view previously submitted reports and saved drafts.

Step 2: Add a New Report

1. Tap Add Report to view the available report types.
2. Select the report type that matches the information you want to document.

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Important: The available report types depend on how your security company has configured them.

Step 3: Enter the Report Details

1. Complete the required fields with the relevant information.
2. Enter the necessary details in the Activity Log section.
3. Review the information to ensure it is accurate and complete.

Step 4: Improve the Activity Log Using AI Assist (Optional)

You can use the AI Assist feature to improve the grammar, tone, and clarity of your activity log.

1. Enter your text in the Activity Log section.
2. Tap the AI Assist button to rephrase the text.
3. Review the suggested version.
4. Tap Replace to update the activity log with the revised text.

: Review the revised text carefully before submitting the report to ensure that all details remain accurate.

Step 5: Add Supporting Media (Optional)

To include supporting evidence in your report:

1. Tap the Plus (+) icon at the bottom-right corner of the report form.
2. Select and add the relevant images, videos, or voice notes.
3. Verify that the required attachments have been added.

Step 6: Submit the Report

1. Review all entered details and attachments.
2. Tap Submit to submit the report.

Your report will be submitted and can be accessed from the Reports section.

💾 How to Save a Report as a Draft

If you are not ready to submit the report, you can save it as a draft and complete it later.

1. Exit the report form before submitting it.
2. When prompted, tap Save to save the report as a draft.
3. Return to the Reports section when you are ready to continue.
4. Open the saved draft, make the necessary changes, and submit it when complete.

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✏️ How to Edit or Delete a Submitted Report

To edit or delete a report you have already submitted:

1. Open the Reports section for the relevant post site.
2. Select the report you want to manage.
3. Tap the three-dot menu in the top-right corner.
4. Select Edit to modify the report or Delete to remove it.
5. Follow the on-screen prompts to complete the action.

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Note: Review the report carefully before making changes or deleting it.

⚠️ Important Notes

• Available report types and required fields are configured by your security company.
• Make sure you are checked in to the correct assigned post site before creating a report.
• Review all report details and attachments before submitting.
• Use AI Assist as needed, but verify the revised text for accuracy.
• Save incomplete reports as drafts so you can edit and submit them later.
• Use the edit and delete options carefully when managing submitted reports.

Conclusion

The GuardsPro Guard Mobile App makes it easy to document daily activities, report incidents, and maintain accurate records while on duty. By following these steps, you can create reports, add supporting media, improve your activity log using AI Assist, and manage drafts or previously submitted reports.

If you need further assistance, please contact GuardsPro Support for help.

Next, click on the Add Report option to view all available report type. 


From the list, select the type of report you need to submit.

Note : The report types available in the app are based on how they were customized by your security company.

Enter the required information. Fill in the fields as defined by your security manager.

 

You can enter the text at activity log section and rephrase the text by simply clicking on the AI assist button which will enhance the grammar, tone and clarity of the text.

After rephrasing the text, click 'Replace' to update the report with the revised content.

Use the Plus icon at the bottom right of the form to add images, videos, or voice notes.

Once complete, tap Submit to share the report.

Note : If you're not ready to publish the report, Simply exit the screen—when prompted, click Save to keep the report as a draft, you can edit and publish it later when you're ready.


 

Editing or Deleting a Submitted Report

To edit or delete a submitted report, the guard must first select the respective report. Then, by clicking the three dots in the top-right corner, guard will see options to Edit or Delete the report.

If you have any more questions, please feel free to contact our support team anytime.