How to acknowledge docs & policies in the Guard Mobile App?

The Company Policies feature allows guards to review and acknowledge policies shared by their employer, such as safety procedures, uniform requirements, reporting protocols, and other company guidelines.

Once a guard acknowledges a policy, GuardsPro records the acknowledgment, providing administrators with a digital record that can be used for compliance tracking, reporting, and auditing.

Guards also receive a push notification when a new company policy is published or an existing policy is updated, helping ensure they are aware of the latest requirements. Guards can also view related updates from the Activity section in the Guard Mobile App.

📌 Prerequisites

Before acknowledging a company policy, make sure:

• You have an active and logged in to the GuardsPro Guard Mobile App.

• You are joined to your employer company in the Guard Mobile App.

• Your employer has assigned or published the company policy to you.

• Your device has a stable internet connection so the policy and acknowledgment can be updated successfully.

  Note: If the Enforce  company docs & policies Acknowledgment setting is enabled by your admin or manager, you must review and acknowledge the company doc & policies  before you can proceed to use the app.

✅ Follow the steps below to acknowledge company policies in the GuardsPro Guard Mobile App.

Step1. Navigate to Docs and Policies 

1. Open the GuardsPro Guard Mobile App.

2. From the main menu, navigate to the Documents or Company Policies section.

 Step 2. Select the Policy

The next screen will display all company policies assigned to you, including policies that have already been acknowledged and those that are still pending.

Select the assigned policy you want to review. 

Important Note : Read the policy carefully to ensure you understand the information, guidelines, and requirements provided by your employer.

Step 3. Acknowledge the Policy

After reviewing the policy:

1. Scroll to the bottom of the policy.
2. Add your signature in the designated signature field.
3. Enable the checkbox to confirm that you have reviewed the policy.
4. Tap Acknowledge to submit your acknowledgment.

Step 4. Confirm Your Acknowledgment

A confirmation message will appear asking you to confirm your acknowledgment.

1. Review the confirmation message.
2. Tap Yes to confirm that you have reviewed and acknowledged the policy.
3. Once confirmed, your acknowledgment will be recorded in the system.

Important Notes

• Make sure to read the entire policy carefully before acknowledging it.

• Acknowledging a policy confirms that you have reviewed and agreed to the requirements provided by your employer.

• Once acknowledged, your acknowledgment is recorded in the system for administrative tracking and compliance purposes.

• You may receive a push notification when a new policy is published or an existing policy is updated.

• You can check the Activity section to view the most recently assigned documents and policies.

   

🎉 That's It!

By following these steps, you can easily review and acknowledge the documents and policies assigned by your employer and stay updated on your responsibilities and ensures you understand and follow the instructions and requirements you need to follow during your operational activities.

If you have any questions or need assistance, please contact GuardsPro Support.