How to use scan tag feature in the Guard Mobile App?

The Scan Tags feature in the GuardsPro Guard Mobile App allows guards to scan and report individual checkpoints without navigating through an assigned Site Tour. It is particularly useful for quick patrols or when guards need to scan specific checkpoints while on the move. Each scanned tag can capture the applicable timestamp and location information, providing a record of checkpoint activity for tracking and reporting.

📌 Prerequisites

Before scanning tags, make sure:

• You are logged in to the GuardsPro Guard Mobile App.
• You are assigned to and checked in at the required Post Site.
• The required tags are properly configured and available at their respective checkpoints.
• Bluetooth is enabled when scanning BLE Beacon Tags.
• NFC is enabled on your device when scanning NFC Tags.
• Location/GPS permissions are enabled for the app.

✅ Follow the steps below to use scan tag feature in the GuardsPro Guard Mobile App:

Step 1. Check In to Your Post Site

• Log in to the GuardsPro Mobile App and select Post Site from the Home screen.

• Select your assigned post site from the list and tap Check-In to begin your shift.

Step 2. Select Scan Tags

After selecting your assigned post site:

1. Tap Check-In to check in to the respective post site.

2. From the post site submenu, tap Scan Tag.

Important Notes:

• Before checking in, make sure you Clock In for your shift so that your working hours are properly recorded for the assigned shift.

• If check-in is configured based on a geofence, make sure you are within the green geofence area displayed on the map in the GuardsPro Mobile App before attempting to check in.

Step 3. Select the Tag to scan

Next, you will see four tag options to select to scan:

• QR Tags

• NFC Tags

• Virtual Tags

• BLE Beacon Tags

Step 4. Scan the Tag

Select the appropriate tag type and follow the applicable scanning method:

• QR Tags: Point your device's camera at the QR code to scan it.

• NFC Tags: Hold your device close to the NFC tag to scan it.

• Virtual Tags: The tag is detected based on your device's GPS location.

• BLE Beacon Tags: The BLE beacon connects to your device through Bluetooth and is detected when you are within the required range.

Once the tag scanned:

1. Review the tag details displayed on the screen.

2. If required, add notes or media files, such as photos or videos.

3. Tap Submit to complete the scan.

The checkpoint activity will then be recorded in the system.

Important Note: If you do not need to add any notes or media, tap Skip at the bottom of the screen.

Important Notes

• Make sure you are checked in to the correct post site before scanning tags.

• QR Tags require access to your device's camera.

• NFC Tags require an NFC-enabled device, and the device must be brought close enough to the tag for it to be detected.

• Virtual Tags rely on your device's GPS/location services and require you to be within the configured geofence area.

• BLE Beacon Tags require Bluetooth to be enabled and the guard's device to be within the required detection range.

• If the tag cannot be scanned, verify that the required device permissions are enabled and that you are within the applicable scanning or detection range.

Scan Tags Through a Site Tour:

You can also use the Site Tour feature to scan tags and track checkpoint completion as part of an assigned site tour.

🎉 That's It!

By following these steps, you can quickly scan QR, NFC, Virtual, or BLE Beacon Tags directly from the GuardsPro Mobile App without navigating through an assigned Site Tour. This makes it easier to record checkpoint activity while ensuring the relevant scan details are captured in the system.

If you have any questions or need assistance, please contact GuardsPro Support. We’ll be happy to assist you.