How to submit reports in the Guard Mobile App?

The GuardsPro Guard Mobile App allows security guards to document incidents, daily activities, and other important events while on duty. Guards can submit reports directly from their smartphones, add supporting media, and use the AI Assist feature to improve the clarity and grammar of their written entries.

Follow the steps below to create, save, submit, edit, or delete reports in the mobile app.

📌 Prerequisites

Before submitting a report, make sure you:

• Have an active GuardsPro account and are logged in to the GuardsPro Guard Mobile App.
• Are assigned to the relevant post site.
• Have checked in to the assigned post site.
• Have the necessary information and supporting images, videos, or voice notes ready, if applicable.

✅ This guide will walk you through the steps to submit reports using Guard Mobile App:

Step 1: Open the Reports Section

1. Log in to the GuardsPro Guard Mobile App.
2. Tap the Post Sites tab in the bottom navigation bar.
3. Select your assigned post site to check in.
4. Tap Check In and click on the Reports icon to from the sub menu of the respective post site.

Step 2. Add Report

1. Tap Add Report to view the report types available for the selected post site.
2. From the Reports screen, you can also view your previously submitted reports and check their current status.
3. To view reports submitted on a specific date, tap the Calendar icon in the top-right corner and select the desired date.

Step 3: Select report type

The screen will display all report types assigned to the checked in post site.

1. Review the available report types, such as Hourly Reports, Incident Reports, and other customized standard or incident reports.
2. Select the report type you want to submit during your shift.

Important: The available report types depend on your security company's configuration and the reports assigned to you.

Step 4: Add Report Details

The screen will display the fields configured for the selected report type.

1. Complete the Report Fields: Enter the required information in the fields provided.
2. Add the relevant information about the report in the Activity Log section.
3. Use AI Assist (Optional): Tap the AI Assist button to improve the grammar, tone, and clarity of your text.
4. Review the Suggested Text: Check the revised content and tap Replace to update the Activity Log.
5. Add Supporting Media (Optional): Tap the Plus (+) icon in the bottom-right corner of the report form.
6. Attach Files: Select and add the relevant images, videos, or voice notes to support your report.
7. Verify that all required fields are completed, the information is accurate, and the necessary attachments have been added.
8. Tap Submit, then tap Yes on the confirmation prompt to publish the report.

Important Notes:

• The available report fields may vary depending on the configuration set by an authorized Back Office user in the GuardsPro Dashboard.

Step 6: Submit the Report

1. Review all entered details and attachments.
2. Tap Submit to submit the report.

Your report will be submitted and can be accessed from the Reports section.

💾 How to Save a Report as a Draft

If you are not ready to submit the report, you can save it as a draft and complete it later.

1. Exit the report form before submitting it.
2. When prompted, tap Save to save the report as a draft.
3. Return to the Reports section when you are ready to continue.
4. Open the saved draft, make the necessary changes, and submit it when complete.

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✏️ How to Edit or Delete a Submitted Report

To edit or delete a report you have already submitted:

1. Open the Reports section for the relevant post site.
2. Select the report you want to manage.
3. Tap the three-dot menu in the top-right corner.
4. Select Edit to modify the report or Delete to remove it.
5. Follow the on-screen prompts to complete the action.

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Note: Review the report carefully before making changes or deleting it.

⚠️ Important Notes

• Available report types and required fields are configured by your security company.
• Make sure you are checked in to the correct assigned post site before creating a report.
• Review all report details and attachments before submitting.
• Use AI Assist as needed, but verify the revised text for accuracy.
• Save incomplete reports as drafts so you can edit and submit them later.
• Use the edit and delete options carefully when managing submitted reports.

Conclusion

The GuardsPro Guard Mobile App makes it easy to document daily activities, report incidents, and maintain accurate records while on duty. By following these steps, you can create reports, add supporting media, improve your activity log using AI Assist, and manage drafts or previously submitted reports.

If you need further assistance, please contact GuardsPro Support for help.

Note : If you're not ready to publish the report, Simply exit the screen—when prompted, click Save to keep the report as a draft, you can edit and publish it later when you're ready.


 

Editing or Deleting a Submitted Report

To edit or delete a submitted report, the guard must first select the respective report. Then, by clicking the three dots in the top-right corner, guard will see options to Edit or Delete the report.

If you have any more questions, please feel free to contact our support team anytime.