How to view and complete tasks in the Guard Mobile App?

The Tasks feature in GuardsPro allows guards to view and complete tasks assigned to them at a specific client post site. Guards receive notifications about newly assigned tasks through the GuardsPro Guard Mobile App, helping them stay informed and complete their duties on time.

📌 Prerequisites

Before accessing tasks, make sure you:

• You are registered in the GuardsPro Mobile App and have joined your employer’s company.

• You are assigned to the relevant post site for your shift.

• You are clocked in and have checked in at your assigned post site.

• Location Services (GPS) is enabled on your device.

• You are within the assigned post site's geofence boundary, if geofence verification is required for clock-in and check-in.

✅ This guide will walk you through the steps to view task details, complete subtasks, add notes or attachments using the Guard Mobile App.

Step 1: Open the Tasks Section

1. Log in to the GuardsPro Guard Mobile App.

2. Tap the Post Sites tab in the bottom navigation bar.

3. Select your assigned post site.

4. Tap Check In, then select the Tasks icon from the post site's submenu.

Important Note: Make sure you are clocked in at your assigned post site before proceeding with the check-in process.

Step 2: View Assigned Tasks

On the Task List screen, you can:

1. View the list of tasks assigned to the selected post site for the current day.

2. Review the list and identify the task you need to complete. Tap the task you want to complete to view its details.

Important: If a task has a specific scheduled start time, you can start it only 5 minutes before the scheduled time.

Step 3: Complete an Assigned Task

On the Task Details screen, review the task instructions carefully and follow these steps:

1. Review Task Details: Check the task description, scheduled days, maximum duration, and current status.

2. Complete Subtasks: Perform each assigned subtask and tap the green checkmark next to it once completed.

3. Add a Note: Enter relevant updates or details in the Add Note field.

4. Add Attachments (Optional): Tap the + button to attach supporting files, such as images, videos, or audio recordings, if needed.

5. Mark as Completed: Once all subtasks are complete and the required details are added, tap Mark Completed to finish the task.

Important Note : 

• Ensure all subtasks are completed and the necessary notes or attachments are added before marking the task as completed.

• Once a task is marked as completed, it cannot be edited or deleted. Review all details carefully before submitting.

🎉 That's It!

The Tasks feature helps guards manage their responsibilities, complete assigned duties, and keep task statuses up to date. 

If you have any questions or need further assistance, please feel free to contact our support team.