The Time Off feature in the GuardsPro Guard Mobile App allows guards to submit time-off requests directly from their mobile devices. Guards can request time off for full or partial days and select whether the request is paid or unpaid.
Guards can also view the status of their submitted requests, including Pending, Approved, or Rejected, helping them easily track their requests and stay informed.
📌 Prerequisites
Before submitting a time-off request, make sure:
You are logged in to the GuardsPro Guard Mobile App.
The Time Off feature is available for your account.
You have the required details, such as the reason, date, and time for the requested time off.
Important Note :
If your Time Off request is approved by an Admin or Manager, you will be automatically removed from any scheduled shift assigned to you during the approved time-off period.
✅ Follow the steps below to submit a time off request in the GuardsPro Guard Mobile App.
Step 1: Navigate to Schedule.
Log in to the GuardsPro Guard Mobile App.
From the Home screen, Click on the Schedule.
Step 2: Select Time Off
On the Schedule screen, you will see a list of available options, including:
All Shifts
Unconfirmed Shifts
Confirmed Shifts
Open Shifts
Exchange/Offer Shifts
Time Logs
Time Off
Time Cards
Payroll
Tap Time Off to open the Time Off Requests section.
Step 3: Create a New Request
You will see a list of your previously submitted time-off requests along with their current status.
Tap New Request.
Step 3: Enter Time-Off Details
Enter the required information for your time-off request:
Select the From and To dates and times for your requested time off.
Select whether the time off is Paid or Unpaid.
Enter the reason for the request.
Add any additional comments if needed.
After entering all the required information, review your request and tap Submit.
Your time-off request will be submitted to the appropriate Admin or Manager for review.
Step 4. Track Your Time-Off Request
After you submit a time-off request, its status will initially appear as Pending. Your Admin or Manager can review the request from the Back-Office Dashboard (BOD) and either approve or reject it.
Once the request has been reviewed, the updated status will appear in the Time Off section of the GuardsPro Guard Mobile App.
The request status can be:
Pending – Your request has been submitted and is awaiting review.
Approved – Your request has been approved by your Admin or Manager.
Rejected – Your request has been rejected by your Admin or Manager.
You can check the status of your request anytime by going to Schedule → Time Off in the GuardsPro Guard Mobile App.
⚠️ Important Notes
Make sure the date and time range are correct and select a future date and time for your request.
Select the correct Paid or Unpaid option based on your requirement.
Your request is Pending until an Admin/Manager approves or rejects it. If approved, you’re automatically removed from scheduled shifts during the approved time-off period (based on the configured cutoff).
Check the Time Off section regularly to view the latest status of your request.
If your request is approved, you will be automatically removed from any scheduled shift that falls within the approved time-off period.
🎉 That's It!
By following these simple steps, the guards can simply submit and track their time off request directly from the Guard mobile app. By providing the required details and submitting the request, guards can stay informed about whether their request is Pending, Approved, or Rejected.
If you have any questions or need assistance with time-off request, please contact GuardsPro Support. We’ll be happy to assist you.
Please feel free to watch our informative tutorial video on YouTube:
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