How to check and acknowledge post orders in the Guard Mobile App? – GuardsPro Support Center

Post Orders contain important instructions that guide security operations at a post site. They define the responsibilities, procedures, and expectations that guards must follow while working at their assigned site.

In GuardsPro, admins can create and update Post Orders from the dashboard. Once updated, the Post Orders are made available to guards assigned to the respective post site for review and acknowledgement.

Guards receive an in-app notification when new or updated Post Orders are available. The notification can be accessed from the notification bar on the smartphone. Guards can also view related updates from the Activity section in the Guard Mobile App.

📌 Prerequisites

Before viewing post orders, make sure:

You are logged in to the GuardsPro Guard Mobile App.
You are assigned to the relevant post site.
You have checked in at your assigned post site to acknowledge the post order.
The admin has added or updated the Post Orders for the assigned post site.
Note: If the Enforce Post Order Acknowledgment setting is enabled by your admin or manager, you must review and acknowledge the post orders before you can proceed to clock in for your shift.

✅Here’s a Step-by-Step instructions to check and acknowledge post orders in the Guard Mobile App :

Step 1: Navigate to Post Orders

Select the Post Site you are assigned to.
Tap Check In to check in to the post site.
Scroll down to the Post Site submenu.
Tap Post Orders to view the instructions available for the post site.

Step 2: View Post Order Details

You will see a list of post orders available for the post site.

Tap the post order you want to view to open its details and review the instructions provided by the admin.

Step 3: Acknowledge the Post Order

After reviewing the post order instructions:

Tap Add Signature and provide your signature on the prompted screen.
Tap the check mark to confirm that you have read and understood the post order instructions.
Tap Acknowledge to confirm that you have read and acknowledged the instructions.

Once the post order is acknowledged:

The admin will be notified of your acknowledgment.
You will be redirected to the main Post Site screen.
You can then access post-site features such as Map, Panic Alert, Site Tours, Reports and other available options.

Important Notes

Make sure to carefully read the post order before acknowledging it.
Post orders may contain important instructions related to your responsibilities and procedures at the assigned post site.
You can only view post orders for the post sites assigned to you.

🎉 That’s It!

By following these steps, you can easily view and acknowledge the post orders assigned to your post site. This helps you stay updated on your responsibilities and ensures you understand and follow the instructions and requirements set by the client for the post site.

If you have any questions or concerns, please contact the GuardsPro Support Team.

Related articles