When the guard is assigned any shift, he is immediately notified about the same on the GuardsPro Mobile App asking him to acknowledge and confirm the shift. This acts as an assurance that the guard will be available for the shift.
In this article, we will discuss confirming regular and open shifts.
1. Confirming Regular Shifts
The guard receives a notification on being assigned a shift. The guard can confirm a shift later, he can do so in a few clicks:
Log in to the app and on the Home page, select Schedule.
On the next screen you see a list of the confirmed, unconfirmed, open shifts, exchange shift, time off, time logs, time cards, payroll, and the option to define availability. Click on the Unconfirmed Shifts.
You’ll see a list of available shifts, click on a shift to view details, and simply confirm.
2. Confirming Open Shifts
Open-shifts are a great way to fill in client requirements at the last minute and also allow the guard to take advantage of working extra hours based on their availability.
Guards are notified of the open shifts on the GuardsPro Mobile App which they can confirm in a few simple steps:
On the home page select Schedule. Now click on the Open Shifts section.
You see a list of all the open shifts available that you can pick and confirm. Click on a shift to view the details and just click on Take Shift to take up the shift.
After you've confirmed the shift, it needs to be confirmed with the security manager. Once approved, the guard is notified and the shift is shown under the confirmed shifts.
If you have any more questions, please feel free to contact our support team anytime.
Please feel free to watch our informative tutorial video on YouTube:
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