How to manage a guard’s license on the Back Office Dashboard?

The GuardsPro enables admins to manage and store all guard license information directly within the guard profile, ensuring centralized control and compliance. At the same time, guards can conveniently upload their own license documents from the GuardsPro Mobile App, keeping records up to date and reducing administrative effort.

This dual approach makes license management efficient: admins can monitor validity and receive expiry notifications, while guards can independently maintain their records. Together, it ensures guards always have valid licenses when working on client sites.

📌 Prerequisites

Before you begin, make sure you have:

• You have Admin or authorized access to the Back Office Dashboard.
• The necessary permissions to view and edit guard details.
• License information ready (license type, number, expiry date, and image).

✅ This guide will walk you through the steps to manage a guard’s license on the Back Office Dashboard:

✅ Managing Guard License From Back Office Dashboard

👥 Step 1: Navigate to Security Team

• Click on Security Team from the main menu.
• Select Security Guards.

📋 Step 2: Open Licenses Tab

• On the guard’s detail page, go to the Licenses tab.
• Click on New License.

✍️ Step 3: Enter License Details

• Select the license type.
• Enter the license number.
• Add the expiry date.
• Upload an image of the license.
• Click Save to store the license record.

💡 Once saved, the system will notify you whenever a guard’s license is about to expire, giving guard enough time to renew it.

📱 Managing Guard License From GuardsPro Mobile App

Guard licenses can be managed directly from the GuardsPro Mobile App by navigating to Settings → Manage License. Guards can add a new license by selecting the license type, entering the required details, uploading a photo, and saving it. Existing license details can also be updated by selecting the license available in the app and editing the required information.

⚠️Please Note: License details added by guards through the mobile app cannot be edited by Back Office users. Similarly, licenses added by Back Office users are not visible to the guard in the Mobile App and cannot be edited.

🎯 That’s it! Managing guard licenses through GuardsPro ensures compliance, reduces admin effort, and keeps records accurate. With expiry notifications for admins and easy uploads for guards, the system guarantees that licenses remain valid and up to date.

If you have any more questions, please feel free to contact our support team anytime.