How to upload files related to a guard on the Back Office Dashboard?

Within GuardsPro, uploading files to a guard’s profile helps you keep important documents organized and easily accessible for your team. Whether it’s identification, certifications, or other relevant records, the system enables you to securely attach and manage these files directly within the guard’s profile.

📌 Prerequisites

• Only Super Admin, Admins, and authorized users with the necessary permissions can upload, edit, delete, or download guard files within the Back‑Office Dashboard. 

• Ensure the guard’s profile already exists in the system before uploading files.

• Documents must be in supported formats (e.g., PDF, JPG, PNG, DOCX) for successful upload.

• Uploaded files are for internal use and cannot be accessed by guards via the mobile app.

✅ This guide will walk you through the steps to upload files related to the guard on the Back Office Dashboard:

👮 Step 1: Navigate to Security Guard

• Click on Security Team from the main menu.

• Select Security Guards from the dropdown.

• Choose the guard you want to upload files to.

📂 Step 2: Open Files Tab

• Navigate to the Files tab in the submenu.

• Click the Upload New Files button located at the top‑right corner.

📤 Step 3: Upload Files  

At the file upload interface, you have two options:

• Option 1: Drag & Drop

• Option 2: Select Files

After dropping or attaching your files, click the Upload button at the bottom‑right corner to complete the process.

⚙️ Step 4: Manage Uploaded Files

• To edit, delete, or download any added file, select the file and click the three‑dot (⋮) menu next to it.

• Use the Action button to delete multiple files, if required.

• Use the Search button to quickly locate a specific file within the guard’s profile.

🎯 That’s it! Uploading files related to guards in GuardsPro is simple and efficient. By following these steps, you can securely store, manage, and search guard documents, ensuring better organization and accountability.

For further assistance, feel free to contact the GuardsPro Support Team anytime.

For a quick walkthrough, watch our tutorial video on YouTube: