How to Enable the Incident Icon on the Map in the Back-Office Dashboard?

Incident reports provide crucial insights into on-site activities. By enabling the Incident Icon on the Map in the Back Office, you can receive real-time notifications whenever a guard submits an incident report, ensuring timely awareness and response.

To display the incident report icon on the map, follow these steps:

Click on your company name at the top right corner of the dashboard.
From the drop-down menu, select Settings.



Navigate to the Other Settings tab.
Enable the option "Display incident icon on the map for a specified time."
For the time it is enabled, the icon will be visible to back-office users on the live map.
Click Save to apply the changes.



That’s it! You’ll now be able to see incident report icons on the map in GuardsPro.

If you have any questions, feel free to contact our support team anytime.