The Post Site KPI (Key Performance Indicator) Report in GuardsPro helps admins monitor and evaluate the performance of security operations at individual post sites. It provides an overview of security team activities based on predefined performance targets and reporting metrics.
The report includes data related to Standard Reports, Incident Reports, Site Tours, Tasks, and Checklists. By reviewing actual performance against the defined targets, admins can identify performance gaps and assess whether the expected operational goals are being achieved.
π Prerequisites
Before checking the Post Site KPI Report, ensure that:
You have authorized access to the GuardsPro Back Office Dashboard.
You have the necessary permissions to access the Reports section.
KPI targets and criteria have been configured for the relevant post site.
Relevant report data is available for the selected post site and reporting period.
β This guide will walk you through the steps to view the post site KPI reports on the Back Office Dashboard:
π Step 1: Navigate to the Post Site KPI Report
Log in to the GuardsPro Back Office Dashboard.
Navigate to the Reports tab from the main menu.
Select Post Site KPI Report under General Reports category..
π Note: You can also access KPI information from the Guard Profile. Navigate to Guard Profile β KPI to view the relevant KPI report.
π Step 2: Apply the Report Filters
Use the Report Filter to customize the report according to your requirements.
Open the Report Filter option.
Select the relevant Client & Post Site from the available list.
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Choose the required reporting frequency:
Daily β To review performance for a daily reporting period.
Weekly β To review performance over a weekly reporting period.
Monthly β To review performance over a monthly reporting period.
Click Filter to generate the report based on your selected criteria.
π Note: To save time when accessing frequently used report views, you can use the Save Filter feature to store your preferred filter settings for future use.
π Step 3: Review the Post Site KPI Report
Once the report is generated, review the displayed KPI data to evaluate the selected post site's performance.
The report provides insights into the following activities:
Standard Reports β Review the number of standard reports submitted.
Incident Reports β Monitor incident reports submitted by the security team.
Site Tour Reports β Review site tour reporting activity.
Task Reports β Monitor reports associated with assigned tasks.
Checklist Reports β Review checklist-related reporting activity.
π― Step 4: Compare Target and Actual Performance
The Post Site KPI Report displays the target number of reports against the actual number submitted, helping you determine whether the configured performance targets have been achieved.
Review the Target values for the selected post site.
Compare them with the Actual number of reports submitted.
Check whether the post site has met the defined targets for each KPI category.
Identify any differences between the expected targets and actual performance for further review.
π Note: The report reflects the KPI targets and recorded activity for the selected post site and reporting period.
π§ Step 5: Email the Post Site KPI Report
You can email the report to clients or members of your security team for review and record-keeping.
Select the desired report or reports.
Click the three-dot menu next to the Filters option.
Select Email Report.
Choose the attachment format: PDF or Excel.
Enter the recipient's email address or addresses.
Click Send to email the report.
π₯ Step 6: Export the Post Site KPI Report
You can also export the report to save a copy for future reference or further analysis.
Click the three-dot menu next to the Filters option.
Select Export as PDF or Export as Excel, depending on your requirements.
The report will be downloaded to your system.
π Note: If you select more than 20 reports, GuardsPro will process the request and send an email containing a download link instead of downloading the reports immediately.
π― Thatβs it! The Post Site KPI Report in GuardsPro provides a convenient way to monitor post site performance and evaluate security team activities against predefined targets. By applying filters, reviewing target-versus-actual results, and using the email or export options, you can efficiently track performance and maintain records for operational review.
For further assistance, feel free to contact the GuardsPro Support Team anytime.
For a quick walkthrough, watch our tutorial video on YouTube.
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