To bring transparency to security operations and facilitate efficient client communication, GuardsPro allows the clients to view the guard schedules on their post sites. They can also request new guard shifts for special coverage.
View Schedules
Click on Scheduler on the main menu. On the schedule you can see the shifts for the entire month for all the post sites.
You can view the schedule week or day-wise and use the filters to view the schedule for a particular post site.
Clicking on the shift shows you the shift details - shift start and end time, shift type- standard or vehicle, post site, guard assigned, and the breaks.
Request Special Coverage or New Shift
To request special coverage or a new shift click on the particular date on the schedule.
On the side panel mention the details- enter the start and end time for the shift, select the post site, mention the number of guards required, add a note if need be, and hit Request Shift.
You can edit the shift request, simply click on Edit Icon, make the required changes and hit Request Shift.
The request shift is highlighted. You’ll be notified when the request is accepted by the security company’s manager and the shift changes to green.
If you have any more questions, please feel free to contact our support team anytime.
Please feel free to watch our informative tutorial video on YouTube:
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