The GuardsPro Reports Module provides a centralized platform for collecting, reviewing, and sharing information submitted by guards at client post sites. It helps admins monitor on-site activities, track guard performance, and maintain accurate operational records.
GuardsPro offers more than 30 sets of reports and logs, including general reports, log reports, custom reports, and list reports. Admins can access predefined reports or create custom reports based on specific client requirements.
This guide provides an overview of the different report categories available in GuardsPro and explains their purpose in managing daily security operations.
📌 Prerequisites
Before accessing the Reports Module, ensure that you have:
Access to the GuardsPro Back Office Dashboard.
The necessary permissions to view and manage reports.
Relevant client, post-site, and guard information, where applicable.
Reports or logs generated through the GuardsPro Mobile App, if you want to review submitted activities.
✅ This guide will walk you through the different report categories available in the Back Office Dashboard and explain how to access and review them:
📂 Step 1: Navigate to the Reports Module
Log in to the GuardsPro Back Office Dashboard.
Locate and click on Reports from the main menu.
Review the available report categories and select the relevant section based on the information you want to access.
📊 Step 2: Explore General Reports
The General Reports section provides access to reports related to guard activities, site operations, performance, and daily submissions.
The following reports are available under this section:
Checked-In/Checked-Out Report: View guard check-in and check-out records.
Site Tour Report: Review guard site tour activities and completion details.
Task Report: Monitor assigned tasks and their completion status.
DAR Report: Review Daily Activity Reports submitted by guards.
Vehicle Patrol Report: Review vehicle patrol activities and records.
Checklist Report: View submitted checklists and their details.
Post Site KPI Report: Review performance metrics and KPIs for post sites.
Guard KPI Report: Monitor individual guard performance based on configured KPIs.
📑 Step 3: Explore Custom Reports
The Custom Reports category consists of Standard Reports and Incident Reports. These reports allow admins to collect specific information based on operational requirements and client needs.
The available report types include:
Standard Reports: Allow admins to create, view, and manage customized reports based on predefined reporting criteria.
Incident Reports: Help admins review and manage incidents reported by guards at client post sites.
Using custom reports, admins can define the required reporting fields and collect relevant information in different formats according to their requirements.
📝 Note: Custom report templates can be designed separately for individual client post sites to meet their specific reporting needs.
⏱️ Step 4: Explore Time Clock Reports
The Time Clock Reports section provides access to reports that help track and review guard working hours across different operational levels.
The following reports are available:
Time Card Hours by Clients: View recorded working hours grouped by clients.
Time Card Hours by Post Site: Review recorded working hours for individual post sites.
Time Card Hours by Guards: View the total recorded working hours for individual guards.
💰 Step 5: Explore Payroll Hours Reports
The Payroll Hours Reports section helps review payroll-related working hours based on clients, post sites, skill sets, and departments.
The following reports are available:
Payroll Hours by Clients: View payroll hours grouped by clients.
Payroll Hours by Post Site: Review payroll hours recorded for individual post sites.
Payroll Hours by Skill Set: View payroll hours based on assigned skill sets.
Payroll Hours by Departments: Review payroll hours grouped by departments.
📋 Step 6: Explore Log Reports
The Log Reports section provides access to activity logs and acknowledgement records, helping admins monitor important events, guard activities, and system-related records.
The following logs are available:
Passdown Logs: Review shift handover notes and communications.
Watch Mode Logs: View information and multimedia records submitted through Watch Mode.
Tour Checkpoint Logs: Review guard activity, including site tour records and details of the tags scanned.
Guard Idle Logs: Monitor periods when guards are recorded as idle.
Panic Button Logs: Review panic button activations and related records.
Guard/Device Fall Alert Logs: Review fall alert records associated with guards or devices.
Post Order Acknowledgement: Verify guard acknowledgements of post orders.
Docs and Policies Acknowledgement: Review acknowledgement records for assigned documents and policies.
License Log: View guard license details and related records.
🔄 Step 7: Review and Share Reports
The GuardsPro Reporting Module helps admins manage and share report information collected from different post sites.
Navigate to the relevant report category based on the information you want to review.
Select the required report to access the available records.
Review the report details to monitor guard activities and site operations.
Use the available reporting and sharing options to distribute relevant information with clients or other designated recipients.
📝 Note: The available report management and sharing options may vary depending on the selected report type and your assigned permissions.
🎯 That’s it! The GuardsPro Reporting Module provides a comprehensive way to monitor guard activities, review site operations, maintain important records, and share relevant information with clients. With different categories of reports and logs, admins can access the information they need to manage daily operations and make informed decisions.
By understanding the purpose of each report category, you can easily navigate the Reporting Module and make effective use of the available reporting features.
For further assistance, feel free to contact the GuardsPro Support Team anytime.
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