How to view site tour report on the Back-Office dashboard?

The GuardsPro Guard Tour System is designed to improve on-site accountability and ensure consistent security coverage through its Site Tours Feature.  This functionality allows you to create designated checkpoints across client post sites, which guards are required to scan during their scheduled patrols.

These checkpoints serve as verification points, helping supervisors ensure that guards are adhering to their assigned routes. The system generates detailed Site Tour Reports, allowing easy tracking of both completed and missed tours. This enhances transparency, improves guard accountability, and provides real-time visibility into patrol activity, enabling prompt action when issues arise.

By maintaining precise and reliable records of each site tour, GuardsPro supports higher service standards, helps meet compliance requirements, and fosters greater trust with clients.

✅ Step-by-Step Guide to view the site tour report on the Back-Office Dashboard.

From the main menu, navigate to the Reports Tab. Under the General Reports section, select Site Tour Report. This will open a page displaying a list of all site tour reports submitted by the guards. 

🔍 Filtering and Saving Reports Efficiently

Furthermore, you can use the Report Filter to narrow down the site tour reports based on specific criteria such as client, post site, guard, a defined date range. Simply select the relevant filters to generate a tailored list of the site tour report. 

To save time in the future, use the ‘Save Filter’ option to store your most frequently used filter settings. This allows you to quickly access filtered data without having to reapply the same criteria each time.



To view detailed information, simply click on a specific site tour entry. You’ll be able to see the tour description, duration, schedule, start time, types of tags used for checkpoints, the total number of tags, and any missed tags.

If you wish to delete an entry, click on the three-dot menu (⋮) next to it and select the Delete option.

The View on Map option allows you to see the locations of both the scanned and missed checkpoint tags.

📤 Emailing or Exporting Incident Reports

Next, for seamless sharing and record-keeping, you can easily email or export these site tour reports to your clients or members of your security team.

• Email Report : Simply select the desired report to email then click on the three dots next to the Filters option, select "Email Report", choose the attachment type, enter the recipients’ email addresses, and click "Send".
  
  

• To export the report, click on the three dots next to Filters and select either "Export as PDF" or "Export as Excel" from the drop down and the report will be automatically downloaded to your system.

📝 Note: If you select more than 20 reports, the system will process the request and send you an email with a download link instead of downloading them instantly.

Additionally, PDF versions of Site Tour Checkpoint Reports now include media images, providing a more comprehensive view of each patrol.

If you have any questions or need assistance, feel free to contact our support team at any time.

Please feel free to watch our informative tutorial video on YouTube: