GuardsPro Dispatcher makes sure the communication from the field to the control room is real-time for rapid incident response.
The dispatcher can view and add live notes to the dispatch tickets to relay critical information instantly to the guards assigned to the dispatch call.
To do so click on the Dispatcher on the main menu and then click on the Dispatch Ticket where you’d like to add a note.
Scroll down to the Ticket Summary section to view the notes. To add a new one click on Add Note.
Now simply enter the description. You can also add an image to the note. Once done, just hit Add.
The notes will be visible to the guards assigned to the dispatch call.
If you have any more questions, please feel free to contact our support team anytime.
Please feel free to watch our informative tutorial video on YouTube:
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