How to view passdown log entries on the GuardsPro Admin App?

Pass-down Logs allow administrators and supervisors to review important information shared between guards and shifts. These logs help ensure continuity of operations by providing visibility into incidents, observations, and instructions recorded by security personnel.

Note: Pass-down Log entries are only available in the Admin App when the Pass-down Log setting is enabled in the GuardsPro web dashboard. 

When this setting is enabled, guards are prompted to submit a Pass-down log at the end of their shift, ensuring that important information and updates are passed on to the next guard on duty.

✅ This guide will walk you through the steps to view Pass-down logs on the GuardsPro Admin App:

Step 1: Access Reports

Open the GuardsPro Admin App and navigate to the Reports section from the bottom navigation bar.

Step 2: Access Passdown logs

The screen will display several report categories, including General Reports, Incident Reports, Standard Reports, and Log Reports.

Scroll down to the Log Reports section and select Passdown Logs. This report displays passdown entries submitted by guards, allowing the next shift guard to stay informed about important updates, incidents, and instructions related to the post site.

Step 3: View Passdown Logs

The next screen displays a list of the most recent Passdown log entries submitted by guards. You can scroll through the list to review additional records. 

Tap any entry to view detailed information about the passdown log, including the Log ID, date and time of submission, client name, post site name, guard name, and any notes or instruction recorded by the guard during their shift. 

You can also view any attached multimedia files, such as images, videos, or audio recordings, included with the passdown entry.

Step 4: Apply Filters or Search option to Refine Reports

To view specific records, tap the Filter icon in the top-right corner of the screen.

The Passdown Logs filter panel will appear, allowing you to customize your search.

Fill in the following fields:

• Client – Select the client name.

• Post Site – Choose the post site you want to review.

• Guard – Select one or multiple guards.

• From Date & Time – Set the start date and time.

• To Date & Time – Set the end date and time.

• Show Archived Data – Enable this option to include archived guards in the guard list and retrieve historical records.

Additionally, to quickly locate a specific entry:

• Search Report – Enter a guard name, client name, or post site in the search bar.

Step 5: Manage Passdown Logs

The Action button at the top-left corner allows you to manage multiple records efficiently.

You can:

• Select All – Select all records at once.
• Delete – Remove selected log records.

✨ That’s it!

Regularly reviewing passdown logs helps administrators, stay informed about site activities and incidents, Monitor communication between shifts, ensure important instructions are properly passed on, Improve operational awareness and accountability.

For further assistance, please contact the GuardsPro Support Team anytime.