How to check geofence logs on the GuardsPro Admin App? – GuardsPro Support Center

The Geofencing feature in GuardsPro helps monitor guard movements and improve site security by creating virtual boundaries around post sites. When geofence notifications are enabled, the system records guard entry and exit activities for review.

Geofence Logs provide details such as the client, post site, guard, geofence location, and entry/exit date and time.

Before accessing or reviewing Geofence Logs on the Admin App, make sure that:

You have access to the GuardsPro Back Office Dashboard.
Your user role has the required permissions to view Reports and Geofence Logs.
A geofence has been created for the assigned post site.
The “Notify when guard enters or exits the geofence” setting is enabled in the Back Office Dashboard web portal.
Location services are enabled on the guard’s mobile device to accurately record entry and exit activities.
Guards are properly clocked in to their assigned post site.

✅ This guide will walk you through the steps to check geofence logs on the GuardsPro Admin App:

Step 1: Access the Reports Section

Once you have logged in to the Admin App, tap the Reports icon located in the bottom navigation menu on the home screen.

Step 2: Access Geofence Logs

The screen will display several report categories, including General Reports, Incident Reports, Standard Reports, and Log Reports.

Scroll down to the Log Reports section and select Geofence Logs.

Step 3: View Geofence Logs

The next screen displays a list of the most recent geofence logs, including details of when guards entered or exited designated geofence areas, along with their recorded locations during shift hours.

You can scroll through the list to review additional records.

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📍 Viewing Guard Location on the Map

By clicking on 'View Location "option available on the individual logs, you can see the guard’s exact position on the map at the specified time.

Note: If the guard’s location appears within the green-colored circle, it indicates that they were inside the geofenced area of the scheduled post site.

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Step 4: Apply Filters to Refine Reports

To find specific records:

Tap the Filter icon in the top-right corner.
Select the required Client, Post Site, Guard(s), From, and To date/time.
Enable Show Archived Data to include records for archived guards.
You can also use the search bar to quickly find records by guard, client, or post site.

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Step 5: Manage Geofence Logs

The Action button at the top-left corner allows you to manage multiple logs efficiently.

You can:

Select All – Select all records at once.
Delete – Remove selected log records.

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✨ That’s it! The geofence Logs provides a convenient way to monitor the guards enter or exit activities across your organization.

For further assistance, please contact the GuardsPro Support Team anytime.

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