How to view watch mode logs on the GuardsPro Admin App?

The Watch Mode Logs report enables admin and supervisors to review watch mode activities recorded by guards during their assigned shifts. It provides visibility into guard operations, helps verify watch mode usage, and maintains a detailed history of security activities.

The report displays key information such as the date and time watch mode was activated, the guard's name, the associated post site, and any multimedia attachments submitted during the activity. Tap any log entry to view additional details and access attached images, videos, or audio files. 

Before accessing the Watch Mode Logs report, ensure that:

• You have access to the Back Office Dashboard. 
• You have the required user role permissions to view Reports and Watch Mode Logs. 
• Watch Mode has been added by the guard via checking in to the assigned post site and client.

✅ This guide will walk you through the steps to view Watch Mode logs on the GuardsPro Admin App:

Step 1: Access Reports

Open the GuardsPro Admin App and navigate to the Reports section from the bottom navigation bar.

Step 2: Access Watch Mode Logs

The screen will display several report categories, including General Reports, Incident Reports, Standard Reports, and Log Reports.

Scroll down to the Log Reports section and select Watch Mode Logs. This report allows you to review watch mode activities recorded by guards during their assigned shifts or patrol.

Step 3: View Watch Mode Logs

The next screen displays a list of the most recent watch mode log entries submitted by guards. You can scroll through the list to review additional records. 

Tap any entry to view detailed information about the watch mode activity. 

Additionally, you can access any multimedia files attached to the report by selecting the corresponding image, video, or audio attachment.

Step 4: Apply Filters to Refine Reports

To view specific records, tap the Filter icon in the top-right corner of the screen.

The Watch Mode Logs filter panel will appear, allowing you to customize your search.

Fill in the following fields:

• Client – Select the client name.
• Post Site – Choose the post site you want to review.
• Guard – Select one or multiple guards.
• From Date & Time – Set the start date and time.
• To Date & Time – Set the end date and time.
• Show Archived Data – Enable this option to include archived guards in the guard list and retrieve historical records.

Additionally, to quickly locate a specific entry:

• Search Report – Enter a guard name, client name, or post site in the search bar.

Step 5: Manage Watch Mode Logs

The Action button at the top-left corner allows you to manage multiple records efficiently.

You can:

• Select All – Select all records at once.
• Delete – Remove selected log records.

✨ That’s it! The Watch Mode Logs report helps you monitor watch mode activities, improve accountability, and maintain accurate records for reporting, auditing, and compliance.

Note: Advanced options, such as exporting Watch Mode Logs to Excel and receiving reports via email, are available only through the GuardsPro Back Office Dashboard using a web browser.

For further assistance, please contact the GuardsPro Support Team anytime.