How to check docs and policies acknowledgements on the GuardsPro Admin App?

Within the GuardsPro Admin App, BackOffice users can easily view and monitor company policies that guards have acknowledged through their guard mobile app. This feature helps track compliance, ensures that all required company policies have been reviewed and signed, and promotes best practices across the organization.

By using this feature, admins can:

• View acknowledgement status for all published documents and policies.

• Check guard acknowledgements including date and time stamps.

• Review signatures for confirmation.

• Track compliance across multiple guards and sites.

⚠️ Note: Company policies must first be created and published by a BackOffice user from the dashboard before they become available for guards to review and acknowledge in the GuardsPro Mobile App.

✅ This guide will walk you through the steps to check Docs and Policies Acknowledgements in the GuardsPro Admin App:

Step 1: Access Docs and Policies Acknowledgements

Open the GuardsPro Admin App and navigate to the Reports section from the bottom navigation bar. 

Step 2: Access the Doc and policies 

Next, the screen will display several report categories, including General Reports, Incident Reports, Standard Reports, and Log Reports.

Scroll down to the Log Reports section and select Doc and policies Acknowledgment Report. This report allows you to view details of guards who have acknowledged the docs and policies assigned to the guards.

Step 3: View Acknowledgement Details

The next screen displays a list of the most recent docs and policies acknowledged by guards, along with their signatures and acknowledgment timestamps. You can scroll through the list to review additional records. 

To view detailed information, tap on any entry. The details page will display complete information about the docs and policies and its acknowledgment history.

The report includes:

Docs and Policies Acknowledgement Details:

• Report ID
• Docs and Policies Acknowledgement Creation Date and Time
• Docs and Policies Acknowledgement Title

Acknowledgment Details:

• Guard Name
• Acknowledgment Date and Time
• Guard Signature

Step 4: Filter Acknowledgement Reports

To refine your view, tap the Filter button at the top‑right corner. You’ll see multiple filter options, allowing you to narrow down results based on: Client, Post Site, Guard, Date, and Time Range.

Once you’ve selected your filters, tap Apply to view the filtered results instantly.

Additionally, to quickly locate a specific entry, use the available tools:

• Search Report – Enter a guard name, client, or post site in the search bar to find a specific report.

Step 5: Use the Action Option

The Action button at the top‑left corner allows you to manage multiple records efficiently. You can:

• Select All – Choose all entries at once.

• Delete – Remove selected acknowledgement records.

This helps keep your acknowledgement list organized and up to date.

✨ That’s it! With the Docs and Policies Acknowledgement feature, you can easily track compliance, maintain accountability, and ensure every guard stays informed about company policies and site instructions.

For further assistance, please contact the GuardsPro Support Team anytime.