How to create New User Roles on the Back Office Dashboard?

Managing back-office user roles in GuardsPro allows you to control access and permissions for each back-office team member. If you need to create a new user role, follow the steps below.

Log in to your GuardsPro Back-Office Dashboard, then click on your company name located at the top right corner. From the drop-down menu, select Settings to access the configuration options.

Select User Roles from the submenu bar, and click on New Role to create a custom role based on your needs (e.g. Vehicle patrol manager, Scheduler, etc.) Enter a role name, description and save it. 
Note: The roles of Admin, Manager, Dispatcher, and Supervisor are default user roles that are pre-added to the system.

To configure the necessary permissions for the new user role, select the user, then use the dropdown menu to adjust access levels for each module individually. Be sure to save the changes after updating each module.

The newly created role will now appear on the User Roles page.
By following these steps, you can customize roles to fit your organization’s structure and manage user access efficiently.

For further assistance, feel free to contact our support team!