How to create new user roles on the Back Office Dashboard?

In a GuardsPro back-office dashboard (a security/guard management web app), user roles define what different users can see and do in the system. While exact role names can vary by organization or configuration, GuardsPro-type platforms usually follow a role-based access control (RBAC) model.

Managing back-office user roles in GuardsPro allows you to control access and permissions for each back-office team member. 

🌍Some main benefits of using user roles are :

• Users only access what they need.

• Reduces data breaches and misuse.

• Right people handle the right tasks.

• Faster workflows and decision-making.

• Clear responsibility for actions and approvals.

• Easy activity tracking and auditing.

• Easy to add new users as your security business grows.

• Works across multiple sites and regions.

• Helps meet labor, security, and data-protection regulations

• Maintains accurate records for audits

✅If you need to create a new user role, follow the steps below:

Log in to your GuardsPro Back-Office Dashboard, then click on your company name located at the top right corner. From the drop-down menu, select Settings to access the configuration options.
 

Select User Roles from the submenu bar, and click on New Role to create a custom role based on your needs (e.g. Vehicle patrol manager, Scheduler, etc.) Enter a role name, description and save it. 
Note: The roles of Admin, Manager, Dispatcher, and Supervisor are default user roles that are pre-added to the system.

To configure the necessary permissions for the new user role, select the user, then use the dropdown menu to adjust access levels for each module individually. Be sure to save the changes after updating each module.
 

The newly created role will now appear on the User Roles page.
By following these steps, you can customize roles to fit your organization’s structure and manage user access efficiently.

For further assistance, feel free to contact our support team!

Please feel free to watch our informative tutorial video on YouTube: