Sometimes it is hard to predict last minute client requirements, sometimes they need a guard on their post site at the last minute. This is where open shifts come in handy. You can easily create and publish open shifts in minutes and allow your guard to fill these open shifts based on their availability. Open-shifts are a great way to fill in client requirements at the last minute and also allow the guard to take advantage of working extra hours based on their availability.
You can view the open shifts by clicking on the Scheduler tab from the main menu and selecting Open Shifts from the drop down. A list of the open shifts is visible on the next screen. You can narrow down the results using the filters to view the details for a particular client, post site, guard for a defined range of date.
The list shows the details of the open shifts and their status, whether they are pending or have been requested by the guards. To approve the guard’s request simply click on the Pending button next to the guard’s name and confirm.
In case any shift has not been confirmed yet by any of the guards, you can go ahead and assign the shift to specific guards from the Schedule. This makes sure the assigned shifts are always executed.
If you have any more questions, please feel free to contact our support team anytime.
Please feel free to watch our informative tutorial video on YouTube:
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